Engagement
Path-Reading Workshop
A half-day workshop that teaches commerce teams how to read journey maps and spot actionable friction together.
For: Cross-functional commerce groups who need a shared method for discussing customer paths.
Result: A practiced reading method, annotated sample map, and team action list.
Duration: 4 hours
Location: Client office in Greater Bangkok or our Yan Nawa studio
Pricing: THB 18,500 per session (up to 12 participants)
Included
- Facilitation and printed materials
- Sample journey exercises
- Action-list capture
Not included
- Full multi-week mapping engagement
- Travel outside Greater Bangkok without arrangement
How we deliver
Workshop facilitators from Insightlatticepoint.
- Pre-session intake
- Facilitated exercises
- Action capture and handoff notes
Preparation
Confirm participant list and any sample paths you want to use.
Constraints
Maximum 12 participants for discussion quality.